Losing Gollum's Soul

[Lalaith]

This is the point, more than any other, when the reader will cry silently or aloud, "No!

Actually, for me the point in the book where I felt like this was the Forbidden pool scene, and Gollum coming to Frodo with trust, only to be captured. I felt that the sense of betrayal was not actually underlined enough in the film - it could have been made a lot more poignant.