From William's exclamation "poor little blighter!" I also got the impression that he must have been more goodnatured than his fellow trolls.
Anyhow, these trolls in the Hobbit seem quite different and much more fairy-tale like than the creatures in the LotR. (Think of the speaking purse! Reminds me of the giant in "Jack and the Beanstalk")
I remember having read something exactly about that question in one of Tolkien's letters:
Quote:
from letter 153 (draft) to Peter Hastings, 1954
I am not sure about Trolls. I think they are mere 'counterfeits', and hence (though here I am of course only using elements of old barbarous mythmaking that had no 'aware' metaphysic) they return to mere stone images when not in the dark. But there are other sorts of Trolls beside these rather ridiculous, if brutal, Stone-trolls, for which other origins are suggested. Of course (since inevitably my world is highly imperfect even on its own plane nor made wholly coherent – our Real World does not appear to be wholly coherent either; and I am actually not myself convinced that, though in every world on every plane all must ultimately be under the Will of God, even in ours there are not some 'tolerated' sub-creational counterfeits!) when you make Trolls speak you are giving them a power, which in our world (probably) connotes the possession of a 'soul'. But I do not agree (if you admit that fairy-story element) that my trolls show any sign of 'good', strictly and unsentimentally viewed. I do not say William felt pity — a word to me of moral and imaginative worth: it is the Pity of Bilbo and later Frodo that ultimately allows the Quest to be achieved — and I do not think he showed Pity. I might not (if The Hobbit had been more carefully written, and my world so much thought about 20 years ago) have used the expression 'poor little blighter', just as I should not have called the troll William. But I discerned no pity even then, and put in a plain caveat. Pity must restrain one from doing something immediately desirable and seemingly advantageous. There is no more 'pity' here than in a beast of prey yawning, or lazily patting a creature it could eat, but does not want to, since it is not hungry. Or indeed than there is in many of men's actions, whose real roots are in satiety, sloth, or a purely non-moral natural softness, though they may dignify them by 'pity's' name.
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I hope I haven't killed this thread with this lengthy quote...
